See additional information on managing risk alertswith Risk Manager. Note that setting a risk alert does not stop a payment from processing. You can set a rule to decline a payment or trigger a risk alert on a payment. If you have multiple business locations, you’ll have the option to set different rules for each location, or apply a single rule to multiple business locations. Rules will not decline or trigger alerts on payments taken in person or via other payment methods such as Square Invoices or Virtual Terminal. The only transactions affected by rules are eCommerce payments. Once your rule is saved, payments that meet the requirements set by your rule conditions will either trigger a risk alert or the payment will be declined. Indicate a Rule Name, Action, Location, and Condition(s). Log in to your online Square Dashboard and navigate to Reporting > Risk Manager. a shipping address and billing address do not match), you can set a rule to take automatic action rather than manually reviewing each online payment.
If there are certain conditions of a payment that indicate suspicious behavior (i.e.
Read more about different rule conditions and payments terms with Risk Manager. You can also set your rule to be based on factors such as Square’s own risk evaluation, AVS mismatch, invalid CVV, or suspicious transaction amounts. You can set a rule to either trigger a risk alert or to decline a payment. A rule allows you to choose what happens to a payment if certain conditions are met.
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